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Our services

Five disciplines, one team, from the first scoping workshop to maintenance.

Custom business application

Software built around your real documents, for the processes no off-the-shelf package covers: field service, rounds, inspections, after-sales, case files.

Web and mobile extension for Sage 100 and Sage X3

Your Sage stays the source of truth. We add what it does not do: catalogue and stock lookups, quote and order entry posted instantly, self-service ordering for your customers, CRM and dashboards.

Online shop wired to your stock

A shop fed by your management system: real catalogue, prices and availability, per-customer pricing, and orders that become management documents without re-keying.

Mobile and conversation channels

Your screens in a phone browser, and order updates where your customers already write: WhatsApp, Messenger, Instagram, Telegram.

Hosting, backups and maintenance

Backups verified by restoring them, monitoring, security patching and a readable log of interventions. No minimum term, and fully reversible.

Custom mobile applications

Applications installed on the phone or the handheld scanner: warehouse and WMS, sales catalogue, field CRM. One codebase for Android and iOS, and operation that does not depend on the network.
Method

Our approach

Six steps, from the first visit to day-to-day operation. Each states its duration, what you receive, and what we need from you.

  1. Step 1 · half a day · free

    Scoping workshop, on your site

    We follow one real flow end to end - an order, a case file, a service call, a goods receipt, whichever fits your trade. Who enters what, on which medium, and at which point the information gets retyped somewhere else. It is the retyping that costs, not the missing software.

    Deliverable
    A written record of the flows observed and where value leaks, yours to keep even if we go no further.
    Your part
    Two people who do the work daily, not only management.

  2. Step 2 · 3 to 5 days

    Scope document and firm price

    We write down what will be built, split into deliverable increments, and we price it. The document also states what is not included - the part quotations leave out, and the cause of most disputes six months later. The figure stated here is the figure invoiced.

    Deliverable
    Scope increment by increment, firm price, schedule, and an explicit list of exclusions.
    Your part
    A read-through, and a decision on what goes into the first increment.

  3. Step 3 · 2 to 3 weeks

    A working mock-up on your own data

    Your main screens exist and respond, populated with your own references, accounts and prices - not sample data. You judge on evidence, early, while changing course still costs almost nothing.

    Deliverable
    An application reachable from your browser, loaded with a slice of your real data.
    Your part
    An extract of your files, and an hour of hands-on trial by the people concerned.

  4. Step 4 · increments of 2 to 4 weeks

    Development delivered in usable increments

    Each increment goes into production and does real work, rather than waiting for one delivery at the end. You see progress against your own operation, and you can reorder what comes next between increments. A project that only reveals itself after eight months reveals itself too late.

    Deliverable
    Per increment: the function in service, its documentation, and the plan for the next one.
    Your part
    One reachable contact, and feedback from use after each go-live.

  5. Step 5 · one day

    Data migration and cut-over

    We import your reference data and balances, then hand you the list of duplicates, orphan references and discrepancies found. Nothing is silently corrected: you decide. The cut-over happens in an agreed window, with the old system still readable.

    Deliverable
    A quantified migration report, and a backup of the state before cut-over.
    Your part
    Decisions on the anomalies, and a date.

  6. Step 6 · ongoing

    Hosting, maintenance and evolutions

    Backups verified by restoring them, monitoring, fixes, and the changes that real use brings to light. The first weeks always surface cases nobody had foreseen. Software that is not maintained decays quietly.

    Deliverable
    A periodic review, access to the backups, and the log of interventions.
    Your part
    Tell us what gets in the way. Nothing else: there is no minimum term.